Customer and account inquiry; servicing and maintenance of deposits, loans, debit and credit card; and new account opening and loan origination.
Customer and account inquiry for deposits and loans, servicing and performing maintenance on accounts, and performing new account opening and loan origination.
PAS interface for customer and account inquiry for deposits and loans, servicing and performing maintenance on accounts, and performing new account opening and loan origination.
AMTrust and SEI
Account inquiry and maintenance functions.
Inquiry and servicing of credit card accounts.
Customer and account inquiry.
American Management Systems (AMS) ACAPS and ACLS
TouchPoint integrated as the web-based user interface for information gathering of loan functions.
Inquiry and servicing of commercial loans.
Loan decisioning uses TouchPoint as the information gathering and work management component of the loan process.
TransUnion, Equifax, Fair Issacs, TeleCheck, Chex Systems, and Deluxe One
Corillian, S1, and Financial Fusion
Genesys, Cisco/Geotel, Interactive Intelligence, Intervoice, Aspect, Nortel, and Avaya
Call center CTI/IVR and switches.
Argo Teller and Siebel Sales
Sales and branch applications.
Deluxe, Harland, and Clarke American
Actuate, Crystal Reports, and Cognos
Source Technologies, JetForm/Accelio/Adobe, and LaserPro for Lending
Image Architects, IBM On-Demand, and Filenet
Harte-Hanks, Unica and SAS
Sales incentives, Outlook, Lotus Notes and Groupwise for Communication.
Research, statement copy, check copy, deposit slip, tax form copies, encoding errors, double post.