TouchPoint Overview
    Solution Offerings
     + Branch
     
+ Contact Center
     
+ Internet
     
+ Relationship Manager
    TouchPoint Enterprise
     Services
    TouchPoint Modules
    Solutions Consultants
    Professional Services

 


Metavante (M&I)
Customer and account inquiry; servicing and maintenance of deposits, loans, debit and credit card; and new account opening and loan origination.

Alltel
Customer and account inquiry for deposits and loans, servicing and performing maintenance on accounts, and performing new account opening and loan origination.

Hogan
PAS interface for customer and account inquiry for deposits and loans, servicing and performing maintenance on accounts, and performing new account opening and loan origination.

AMTrust and SEI
Account inquiry and maintenance functions.

FDR
Inquiry and servicing of credit card accounts.

EDS Host
Customer and account inquiry.

American Management Systems (AMS) ACAPS and ACLS
TouchPoint integrated as the web-based user interface for information gathering of loan functions.

Shaw
Inquiry and servicing of commercial loans.

Appro
Loan decisioning uses TouchPoint as the information gathering and work management component of the loan process.

Affinity
Loan origination.

TransUnion, Equifax, Fair Issacs, TeleCheck, Chex Systems, and Deluxe One
Credit verification.

Corillian, S1, and Financial Fusion
Web banking.

Genesys, Cisco/Geotel, Interactive Intelligence, Intervoice, Aspect, Nortel, and Avaya
Call center CTI/IVR and switches.

Argo Teller and Siebel Sales
Sales and branch applications.

Deluxe, Harland, and Clarke American
Check orders.

Actuate, Crystal Reports, and Cognos
Reporting.

Source Technologies, JetForm/Accelio/Adobe, and LaserPro for Lending
Forms generation.

Image Architects, IBM On-Demand, and Filenet
Imaging.

Harte-Hanks, Unica and SAS
MCIF/Analytical.

Motivator
Sales incentives, Outlook, Lotus Notes and Groupwise for Communication.

Carreker-Antinori
Research, statement copy, check copy, deposit slip, tax form copies, encoding errors, double post.