The Professional Services team is comprised of:
- Business analysts - banking subject-matter experts that assist in the analysis and design of the solution
- Technical consultants - responsible for the installation, configuration, system security architecture and optimization of the required hardware and software
- Project managers - responsible for the management of the plan and tasks required for a successful deployment
- The development team - development managers, developers and testers who are responsible for custom integration, enhancements, interfaces and data conversion routines
- Trainers - experienced training resources that assist with development and execution of the appropriate user training approach
- Support analysts - responsible for supporting the application once in production and assisting with the identification and resolution of production issues
WebTone also maintains a team of resources that is dedicated to optimizing the performance and scalability of the WebTone solution.
